I checked the other tags for trials/gamecodes but didn't find any related to upgrading in this particular direction, so I want to double check. My b/f has the GvE edition of the game. For his birthday, I recently was able to find a new, sealed City of Heroes DVD Collector's Edition so I could get him Prestige Power Slide because he mentioned he'd really like that someday. I got the game, sent it to a mutual friend of ours in the US (I live in Europe and he lives in Canada and the shipper only shipped within the continental US) and I want to give him the code so he can upgrade his account ASAP to play with the shinies, then our friend will ship him the box.
Do we have to open a ticket with support to add the DVD CE to his GvE account or will using the "Upgrade Account" and adding the serial code in his NC Master Account be enough? I have repeatedly stressed to him not to click "Add Game" because I'm fairly sure that would create a separate account for him. I want to know ahead of time though if we have to open a support ticket or not though, cuz I don't want to accidentally waste the code or something.
Thanks in advance for advice! I'm really hoping to get this to him soon because the first time I went to buy him a DVD CE edition, the seller claimed it was guaranteed to work etc etc and we received the box with an already used code -_- So he couldn't use that at all and I've had to wait a few months checking ebay for a new one.